1. Acceptance of Terms

By accessing and using the Brand Connections website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Brand Connections provides wholesale growth services that connect brands with retailers across Australia. Our services include:

Brand application and onboarding process
Product catalog management
Retailer network access
Distribution and fulfillment coordination

3. Partner Application

To become a Brand Connections partner:

You must complete our application process
Provide accurate and complete information about your brand and products
Meet our pricing and margin requirements
Pay the fee for the package you select, if approved (Reach $1,000 plus GST; Breakthrough and Momentum POA — Approved Brands only, as quoted in your proposal, plus GST)
Provide consignment stock as required

4. Partner Responsibilities

As a Brand Connections partner, you agree to:

Maintain product quality and consistency
Provide accurate product information and pricing
Maintain adequate stock levels
Supply stock with at least 18 months of shelf life remaining when it arrives at our warehouse, unless we agree otherwise in writing
Provide your business details, a purchasing contact and bank details for payments during onboarding, and keep them up to date. We confirm new or changed bank details by phone before paying
Respond promptly to inquiries and orders
Comply with all applicable laws and regulations
Not engage in activities that could harm our reputation

5. Pricing and Payment

Our pricing structure is based on industry-standard wholesale margins:

Retailers receive 40% margin on RRP (ex GST)
Retailers buy at your wholesale price — your RRP ex GST less 40%. We pay you your wholesale price less 40% for every unit sold, 30 days end of month. That 40% covers everything on our side: storage, pick and pack, freight and any distributor margin. No other margins, commissions or deductions.
Freight in to our warehouse is at your cost; return freight on unsold stock is at ours
Payment terms will be outlined in your partner agreement

6. Intellectual Property

You retain ownership of your brand, trademarks, and product intellectual property. By becoming a partner, you grant Brand Connections a non-exclusive license to use your brand materials for marketing and distribution purposes.

7. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the partnership, including pricing, customer data, and business strategies.

8. Limitation of Liability

Brand Connections shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or partnership with us.

9. Termination

Each programme runs for a fixed six-month term. After that term, either party may terminate the partnership with 30 days written notice. Upon termination, unsold consignment stock will be returned to the brand.

10. Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes shall be resolved in the courts of Victoria.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify partners of any material changes via email.

12. Contact

For questions about these terms, please contact us at:

Email: [email protected]